Welcome to healthlyshop.com, operated by BEST SOLUÇÕES DIGITAIS LTDA, a company registered in Brazil under CNPJ number 60.947.241/0001-74 (“Company”, “we”, “our”, or “us”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with the Lei Geral de Proteção de Dados Pessoais (LGPD – Federal Law No. 13.709/2018) and other applicable data protection regulations.
1. Information We Collect
We may collect the following categories of personal data:
- Identification Data: Full name, CPF/CNPJ, address, phone number, email.
- Payment Information: Credit/debit card details, billing address, transaction history (processed via secure third-party gateways).
- Access Data: IP address, browser type, operating system, date/time of access, and interaction on the website.
- Cookies and Usage Data: Preferences, behavior on the site, pages visited, time spent on the platform.
2. Purpose of Data Processing
Your data is collected and processed for the following purposes:
- To provide and manage the services offered on our platform.
- To process transactions and deliver products.
- To send order confirmations, updates, and support communications.
- To personalize your shopping experience and provide targeted offers.
- To comply with legal and regulatory obligations.
- For fraud prevention, security, and risk analysis.
3. Legal Bases for Processing
We process personal data based on the following legal bases under LGPD:
- Consent (Art. 7, I)
- Performance of a contract (Art. 7, V)
- Compliance with legal or regulatory obligations (Art. 7, II)
- Legitimate interests (Art. 7, IX), provided your fundamental rights and freedoms are not overridden.
4. Sharing of Personal Data
We may share your personal data with:
- Third-party service providers, such as payment processors, logistics providers, and marketing platforms.
- Regulatory or government authorities, when required by law.
- Affiliates and business partners, when necessary for service delivery.
We ensure all third parties comply with data protection obligations under LGPD.
5. International Data Transfers
If your personal data is transferred outside Brazil, we ensure appropriate safeguards are in place, such as:
- Standard contractual clauses.
- Transfers to countries with adequate levels of protection.
- Express consent when necessary.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. After that, data is securely deleted or anonymized.
7. Your Rights Under LGPD
You have the following rights regarding your personal data:
- Confirmation of processing
- Access to your data
- Correction of inaccurate data
- Anonymization, blocking, or deletion
- Data portability
- Information on data sharing
- Revocation of consent
- Opposition to unlawful processing
To exercise your rights, contact us at:
📧 privacy@healthlyshop.com
8. Security Measures
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction, including encryption, secure servers, and limited access.
9. Cookies and Tracking Technologies
Our website uses cookies to improve functionality, personalize content, and analyze traffic. By using our site, you consent to the use of cookies. You may manage cookies in your browser settings.
10. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal data from children. If we discover such collection, we will take steps to delete the information immediately.
11. Updates to this Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a new effective date. We encourage you to review this page regularly.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
BEST SOLUÇÕES DIGITAIS LTDA
CNPJ: 60.947.241/0001-74
📧 Email: privacy@healthlyshop.com
🌐 Website: https://healthlyshop.com